Chef de Rang - Addetto al Room Service - Villa San Michele, a Belmond Hotel

Chef de Rang - Addetto al Room Service - Villa San Michele, a Belmond Hotel
Belmond, Italy

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Feb 18, 2023
Last Date
Mar 18, 2023
Location(s)

Job Description

Chef de Rang - Room Service

For our Belmond Villa San Michele, Fiesole (FI) we are searching for a Chef de Rang - Room Service

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Belmond’s values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities:

Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code amp; Belmond grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

A courteous, professional and efficient service is provided at all times.

All duties and tasks are performed as per the tasks required at the outlet.

Be knowledgeable of all services and products offered by the hotel.

Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

Ensure that the place of work and surrounding area is kept clean and organized at all times.

Successfully perform opening and closing procedures established for the assigned outlet

Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department

Understand and strictly adhere to the rules amp; regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health amp; safety.

Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

Undertake reasonable tasks and secondary duties as assigned by the Head of Food amp; Beverage

Respond to any changes in the department as dictated by the hotel management.

Assist in carrying out scheduled inventories of products and operating equipment.

Perform any other assigned reasonable duties and responsibilities as assigned.

Projecting at all times a positive and motivated attitude and exercise self-control.

Ensure that food amp; beverage service is available for all hotel rooms amp; suites.

Correct Service procedures as per the outlines standard of performance

Required reasonable command of local language and English.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.


Requirements

Desired Skills amp; Qualifications:

Secondary education.Experience in an Famp;B service role.

English excellent oral and written skills

Excellent written and verbal communication skills.

Excellent organizational and time management skills.

Applies a professional, confidential and ethical approach at all times

Works in a safe, prudent and organised manner.

Benefits

We offer:

- Seasonal contract as per C.C.N.L. Settore Turismo

- Trainings

- Meals

- Discovering Belmond Program

Job Specification

Job Rewards and Benefits

Belmond

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