C002655 Senior Technician User Support (NS) - MON 13 Feb
EMW, Inc., Italy

Deadline Date: Monday 13 February 2023

Requirement: Senior Technician User Support

Location: Sigonella, IT

Full time on-site: Yes

NATO Grade: G10/44

Total Scope of the request (hours): 1400

Required Start Date: 13 March 2023

End Contract Date: 31 December 2023

Required Security Clearance: NATO SECRET

Duties amp; Role:

• Installs, configures and troubleshoots Desktop Services;
• Installs, operates, protects, maintains and supports local Voice and Data communication, Network, Audio/Video and VTC equipment.
• Installs, operates and maintains Routing and Switching equipment, VoIP and VTC infrastructures and circuits.

Requirements

Skill, Knowledge amp; Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Detailed knowledge of Local Area Network (LAN) and Wide Area Network (WAN) communications, router/switch based networks and routing protocols, with specific expertise on Cisco products and technologies;
• Ability to understand, assess and resolve technical issues in a trouble-shooting environment and under time pressure constraints;
• Recent practical experience within a CIS Service Operations environment;
• Recent practical experience of configuring, installing and troubleshooting industry standard desktop Windows Operating Systems and Microsoft Office applications;
• Recent working knowledge of TCP/IP Protocols and Standards;
• Ability to take initiative and a flexible approach, allowing incumbent to respond quickly, reliably and competently to changing requirements in a demanding environment.

Job Rewards and Benefits