Key Holder - Part time

Key Holder - Part time
Ritual, Italy

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Nov 4, 2022
Last Date
Dec 4, 2022
Location(s)

Job Description

About RitualRitual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world’s leading scientists, researchers and advisors, we’re developing a new standard of high-quality, traceable daily products across new categories. Hundreds of thousands of customers across generations trust us, and we are growing quickly.We’ve built a team of over 120 (and counting) curious skeptics, world-class scientists, unconventional artists, expert marketers, and analytical strategists. We’re venture-backed and based in sunny Los Angeles. If you’re looking to challenge the status quo and be challenged to do the best work of your career, join us.
The RoleWe are looking for an outstanding key holder to ensure our customers have an exceptional in-store experience, drive revenue, and execute operational tasks in our flagship store on Abbot Kinney in Venice, CA! You will spend the majority of your time standing on the sales floor engaging with customers.Your goal is to engage with a variety of customers including healthy skeptics, those new to Ritual, and our existing community members. You’ll not only be responsible for determining their needs and answering questions but you’ll also play host to a variety of in store events and experiences. As a Key Holder you’ll report directly to the Store Leader and work alongside other Key Holders and Brand Ambassadors.What You’ll Do
  • Deliver a best-in-class customer experienceEducate our customers on our products, Made Traceable, and brand ethos
  • Communicate current promotions and upcoming events to customers
  • Embody and drive company culture
  • Drive financial success through sales and subscriptions
  • Execute operational tasks including opening and closing the store
  • Communicate with your team to ensure everyone is well informed
  • Escalate needs to the Store Leader as necessary
  • Participate in the production of social media content
  • Distribute store marketing materialsHost retail events in-store or at a nearby location within Los Angeles
  • Ensure visual merchandising standards and directions are followed
  • Ensure customer satisfaction and resolve discrepancies via the CX team promptly
  • Assist in training new-hires
Who you are
  • 2+ years of retail experience, nutrition or vitamins/supplements a plus1+ years of retail leadership experience
  • Positive attitude and enthusiastic approach to all tasks
  • Ability to quickly build relationships and trust with customers and fellow employees
  • Strong written and verbal communication skills
  • Adaptable and embraces change
  • Connected to Ritual’s mission, values and products
  • Actively contribute towards meeting and exceeding the team's sales and subscription goals
  • Available weekends and up to three days between 10am - 7pm during the week.
  • Able to work up to 30 hours per week.
  • Shifts and hours are based on business needs.
  • Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day
What we offer
  • Competitive $20 hourly rate
  • Paid Time Off
  • Mental Health Benefits
  • Women’s Health Benefits
  • 401k employer match
  • Commuter Benefits
  • Wellness Stipend
  • Free Ritual Products

Please apply with your resume. We look forward to hearing from you!Why Ritual?Since launching in October 2016, Ritual has grown to be a cultural revolution in the health industry. We’re not about pseudoscience, half-truths or health fads. We are simple, effective, and backed by real science. When it comes to our employee experience we strive to give the best and can proudly say that we are a people first organization. We’ve got you covered. From product and commuter benefits, to paid time off, we invest in your wellbeing so that you can be your best.Below, you will find some pretty great competitive benefits amp; perks for our part-time employees through the duration of employment.
List of our benefits and perks:Free product for employees, and 20% off Friends amp; Family discount codePre and post-tax transit and parking benefit with $100 monthly employer contributionPaid sick leave, so you can take care of your health.Paid time off to recharge and celebrate5 paid holidays off per year
Celebrate as you are. It’s important to us that you have the flexibility to find the time and space needed to accommodate your values, beliefs, identity, and celebration calendar! Part-time store team

Job Specification

Job Rewards and Benefits

Ritual

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