Junior Relationship Management Associate
FlexCar, Italy

FlexAuto is growing rapidly and we are looking for a Junior Relationship Management Associate to join our team in Rome. This is a unique opportunity within one of the fastest growing European scale-up companies to scale a major European market and become a key member of the team to kick start and accelerate their career.

Who We Are

We are reinventing the way people own a car, enabling them to access the vehicle they always dreamed of in a fair, flexible, accessible and simple way. At FlexAuto, we minimize advance payments, eliminate security deposits, and offer the ultimate flexibility with regards to lease duration - without any hidden fees, commitments, or charges. Launched in 2018, we are now amongst the fastest growing companies in Europe having raised more than 100 million from prominent local and international investors. We are the local market leader and our vision is to become the global number one in this space. Our team has grown to over 140 people within the last 12 months and we are constantly looking for aspiring talents amp; minds that are eager to learn more and be part of an exciting journey and a very closely bonded team. If you want to be part of that, get on board!

People at FlexAuto

FlexAuto expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, hard work and commitment to contribute towards the common goals of the company. FlexAuto is a driven team with big goals, so we seek individuals who are truly passionate about their work and possess the entrepreneurial spirit to overcome challenges and deliver. Being a part of the FlexAuto team will, for the right person, be a fruitful and personally enhancing journey.

Position Summary

The Junior Relationship Management Associate position falls under the Accounts Receivable department, whose responsibility is to ensure the profitability of FlexAuto while also maintaining excellent customer relations and satisfaction. This is a position which strongly combines analytical and communication skills and is for those who are determined to close deals and solve problems. You will be responsible for protecting the payment collection process of FlexAuto and safeguarding our relationship with our clients.

Requirements

• Perform regular credit control checks on new customers to ensure their financial viability
• Verify credit transactions and ensure the timely collection of payments by communicating with customers daily, negotiating terms and conditions when necessary
• Act as the point of contact with clients with regards to collection payments, invoicing procedures, and invoicing matters
• Resolve potential collection issues by examining accounting records, collection plan, and deposit records
• Perform administrative duties like banking systems checks, accounting entries, maintaining records, etc.
• Produce reports on unpaid or overdue invoices in order to minimize debts and ensure the company’s profitability
• Liaise internally with cross-functional teams and departments to ensure our operational excellence
• Establish rapport with customers and build long-lasting trusting relationships with our clients

• 1-2 years of customer service experience
• University Degree in Accounting, Business, Economics or Communications from a top tier university in Italy or abroad
• Exceptional interpersonal skills and ability to coordinate a number of tasks with a wide range of stakeholders in a startup environment
• Proficient use of Excel and/or experience with ERPs
• Strong planning, organizational, and time management skills with strong attention to detail
• A strong work ethic and a can-do attitude
• Master’s degree or certifications are welcome
• Ideally, you are an automotive enthusiast!

Benefits

What We Offer

• Opportunity to work in one of the fastest-growing scaleups in Europe and be part of the exciting journey that lies ahead
• An ambitious, proven business model that is ready to penetrate other EU markets
• A working environment with an amazing culture that is based on respect, fairness, and transparency
• Competitive salary

All applications will be treated in utmost confidence and will only be seen by members of our recruitment team.

Italian Version

FlexAuto sta crescendo rapidamente e stiamo cercando un Junior Relationship Management Associate da inserire nel nostro team di Credit Management a Roma. Questa è un'opportunità unica per i professionisti entry level all'interno di una delle società europee di scale-up in più rapida crescita per costruire un importante mercato europeo e diventare un membro chiave del team per dare il via e accelerare la loro carriera.

Chi siamo

Stiamo reinventando il modo

Job Rewards and Benefits