Product Manager - Hardware
Empatica, Italy

Empatica is a full-stack, digital healthcare company, forever changing the way health is monitored and new treatments are developed through our AI platform, digital biomarkers, and state-of-the-art medical wearables. Our customers range from some of the world’s largest institutions (such as NASA, Harvard University, and top-tier pharmaceutical companies, to name a few), to individual users who message us every day and tell us how our products changed their lives.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

We are currently experiencing a period of rapid growth, and to continue on this trajectory we’re searching for a passionate and talented Product Manager to join our hardware team. You will be joining at an exciting time in the company as we scale up to be the leader in the remote research and monitoring of countless medical conditions.

This is a pivotal moment in the history of Empatica, and as a Product Manager, you will be the steward of our products. You’ll work with an empowered team of mechanical engineers, electronic engineers, data scientists, industrial designers, and regulatory specialists to build great products that will be used by researchers and companies changing healthcare. This is an individual contributor role that reports to the Director of Product and will work within the hardware Ramp;D team (the team that builds new hardware products).

Some important details:

• Empatica is an international environment with offices in Europe and the US, and so we conduct all our work in English.
• We are operating a hybrid model where our employees choose whether to work from home or come to the office. Due to the nature of this role, some visits to the laboratory in Milan will be required with short notice and so we encourage applications from people located in or close to Milan.
• We are producing our devices in Seoul, Korea. If required, this person should be available to travel to Seoul, even for extended periods of time (e.g., 1~2 months to help the team kick off the production of a new product).

Requirements

Please bear in mind this position is purely product-focused, for marketing-related opportunities check our careers page or feel free to send us an unsolicited application.

As a Product Manager, Hardware you will:

• Build with your product team. You’ll work with designers, engineers, partners and vendors to run product discovery and prototyping. You’ll pave the way with product briefs, requirements, and user stories. You’ll run team ceremonies together with the engineering manager to help the team work efficiently on solving the most important problems while ensuring consensus and high morale.
• Set the product vision. You’ll craft the product vision with the executive team and you’ll work with other PMs to keep it updated and in sync with the rest of the company. You’ll work with your team to distill the vision in a holistic product strategy and accordingly you’ll design OKRs for your team. You’ll communicate the progress and outcomes of your team to the executive team and you'll align key stakeholders around the most important problems to solve.
• Be the glue for your team. You’ll need to interact with many internal and external stakeholders. You’ll work actively with key opinion leaders, consultants, business development, and sales to gather inputs to create the vision that will drive product development. You will actively work with engineering managers and production managers to define the product roadmap. You will actively manage features and timeline expectations with internal and external customers. You will also be responsible to sync customer success, and customer support, with training for the best product launches and post-launch monitoring.

The ideal candidate has an entrepreneurial spirit and is passionate about building products that can change the future of an industry.

Must have

• At least 4 years of experience in product management. You have experience in prototyping, building, and shipping hardware products to real customers. You worked as a Product Manager in a hardware company/department with an engineering team and you have a proven track record of delivering complex products at scale.
• Great empathy and communication skills. You are organized, clear, and concise. You can articulate a vision that inspires, resonates, and drives clarity. You handle conflict and hard conversations directly with maturity.

Nice to have

• BS or MS in Electrical, Mechanical or Computer Engineering or another technical field preferred or relevant

Job Rewards and Benefits