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Localization Project Manager
Welocalize, Italy
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 23, 2022
Last Date
Feb 23, 2022
Location(s)
Job Description
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 77,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MAIN PURPOSE OF JOBThe Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.The PM will both manage accounts directly assigned to them and will support an BDD in large enterprise accounts. The PM will be supervised by the Senior Project Team Leader (Customer Care Responsible).
MAIN DUTIESThe following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:· Project planning, scoping, requirements gathering and validation with client.· Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.Overall· Maintain client satisfaction (90%)· Maintain budgeted project gross margins· Manage translation projects· Communicate to clients the processes and benefits associated with technology and tools.Detailed Summary· Management of project schedules· Management of issues for projects· Responding to client queries promptly· Responding to resource queries promptlyFollowing Welocalize standards for Project Management including:· Project start standards· Project workflow· Project completionFollowing Welocalize standards including:· Updating project status· Creating invoice(s)· Updating client information· Working with BDD, Team Leader (CCR) collaboratively on project and client objectives· Establishment of strong vendor relationships· Management of projects:· Resource management· Defect management· Reporting· Analyzing of translation projectsReporting· Weekly project status, incl. budget to actual reports and project status reports, etc.· Time management· Client/Vendor related issues to BDD or CCR· Participation in development of processes and ideas· Identification of and recommending improvements· Creating schedule and monitoring timeliness of delivery. · Managing the budget and controlling project costs.QUALIFICATION AND REQUIRED SKILLS- Education Level
- Bachelor’s degree (B.A.) from a college or university in related filed or equivalent work experience
- Required skills
- 1+ years of Project Management
- 1+ years of experience working internationally or directly with international product development
- Preferable with 2+ years working in technology related company
- Preferable with experience working in quality certified company
- Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’
- Proven track of active participation in development of processes and ideas
- Proven track of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development
- Experience in managing financial budgets, budget reconciliation and budget reporting
- Experience with CAT tool
- Fluent English, both verbal and written
- Ability to build and maintain strong client relationships
- Ability to work in team
- Self-motivated with positive attitude
- Ability to handle work-related pressure well
- Ability to adapt in changing work environ
Job Specification
Welocalize
Information Technology and Services - San Jose, United States