Darkstore Manager Rome
Getir, Italy
Job Description
We’re Getir, the pioneers of super-fast delivery. We deliver groceries such as sandwiches to shampoo, dog food to beer, in an average of ten minutes. Founded in 2015, we now deliver hundreds of thousands of orders a day from more than 300 locations in the United Kingdom, France, Germany, Netherlands and Turkey. In 2021, we plan to rock the streets and doorsteps of several cities across the world, including Italy, spreading the experience and wonder of seamless, super-fast delivery that simply works for everyone. To make super-fast delivery possible, we don’t refrain from getting involved in all the aspects that go into it. However, we like to do everything in a startup-savvy way that is driven by technology.
Are you an excellent communicator and inspiring leader? Do you go that extra mile to make a customer’s day? Do you aspire not just to meet targets, but to exceed them? Apply now to be our Dark Store Supervisor!
Role Responsibilities:
- Manage the day-to-day running of dark stores in the pre-allocated area; meeting health amp; safety standards, managing stock deliveries, site cleanliness, and more.
- Ensure all store operational goals, policies and procedures are met and maintained.
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns. Manage your team effectively and ensure optimum cover during peak trading periods.
- Outwardly demonstrating the values and visions of the business and inspiring teams to do the same.
- Ongoing monitoring of customer service standards and cleanliness at the highest levels at all times.
- Protect the Getir brand and ensure all team members meet personal presentation standards.
- Improve site efficiency and reduce site operational costs, but without ever undermining safety.
- Work closely with the Operations Associate to improve the overall site performance. Exceed expected targets if possible.
- Be inclusive and emphatic. These are integral to this role, as such these values must run through you.
Requirements
What Getir expects:
- At least two years’ experience managing a retail shop or a hospitality outlet.
- A great analytical thinker, working to fulfil KPIs, with the proven ability to drive standards and compliance.
- A can-do, will-do attitude.
- The availability to work shifts, including weeknights and weekends. Getir is a retail business that operates seven days a week.
- An inspirational leader, displaying excellent management skills along with the ability to identify and nurture talent to encourage career development and employee satisfaction.
- Excellent communication skills that will allow you to embed and drive the Getir DNA in the team, along with ensuring all back of the house and operational procedures are adhered to.
Benefits
Bonus:
- A once in a career opportunity to work with one of the fastest-growing. mobile-commerce businesses in Europe.
- Competitive salary and bonus scheme contribution.
- Versatile development opportunities.
- Open, respectful and fun company culture.
- Have a real impact on the company’s growth and evolution.
- Work with people who love what they do every day.