Bike Crew Captain
Gorillas, Italy

About Gorillas:

We are Gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. We are a rapidly growing startup and are currently building an outstanding team with skilled members across all domains and backgrounds. We focus on building a diverse and inclusive company culture and aim to become a global leader in on-demand retail. Come join us on this journey.

Overview

We are looking for a Bike Crew Captain for our Bike crew in Bergamo.

Bikers are at the heart of everything we do. As one of the early members of Gorillas, you will have a crucial role in managing the Biker day to day experience and ensuring they have the right equipment and support on the ground to service our customers. You will manage:

• Onsite management: Making sure our Biker teams are on time and ready to work
• Onsite Equipment monitoring: Charging batteries and keeping track of E-bikes
• Onsite Energy: Ensuring a collegial, safe and motivating atmosphere in the warehouse

Responsibilities

• • Maintaining a safe, positive, motivating culture for all bikers in the warehouse during their shift
  • Hold bikers accountable for showing up amp; showing up on time wearing the right gear; reporting if not amp; backfilling shifts last minute if any no-shows
  • Manning the warehouse to help bikers with questions / issues, etc. during their shift (gear needs, biker incidents, accidents, wrong address, etc.)
  • Monitoring bike batteries for safety, changing out batteries when bikes are low on charge
  • Assigning bikers to deliveries
  • Calculating e-bikes uptime amp; recording when bikes are broken
  • Pitching in amp; doing rides when needed :)

Requirements

• 18+ years old
• Previous experience in bike delivery a plus
• An ability to work and engage with a team of delivery personnel
• Experience maintaining bikes is a plus
• Strong communication skills
• Leadership attitude
• Proficiency in Microsoft Office
• Act like an owner. We believe that’s a great driving principle
• You have a hands-on mentality and are willing to get your hands dirty
• You have very good communication skills and are proficient in both written and spoken English and Italian

Benefits

As a part of the fastest-growing startup in Europe, you can benefit from a steep learning curve from day one with a high career growth trajectory. We love seeing our crew blossom amp; growing with us! With a transparent company culture amp; stunning team spirit, Gorillas ensures a dynamic amp; international environment welcome to anyone! Plus, our flexible working arrangements support people at different stages in their lives. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you want to build something you are proud of and you believe in the vision, we want you in the Gorillas fam!

Disclaimer:

Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Rewards and Benefits