Customer Success Manager - DACH
Ogury, Italy

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 6, 2021
Last Date
Jun 6, 2021
Location(s)

Job Description

Founded in 2014, Ogury is a global leader in mobile brand advertising. Ogury Advertising Engine is an integrated stack of technology designed and optimised for branding campaigns on mobile. It uses safe data to deliver relevant ads in a brand safe and fraud-free environment. The 1500+ advertisers working with Ogury constantly receive superior performance and effective protection. Over the last seven years, we have expanded to over 400 employees across 16 offices.
Starting our journey in Paris, we have become one of the leading french tech success stories. We were featured in Sifted's French tech startups and scaleups to watch in 2021 and also listed in the Financial Times 2021 Europe’s fastest-growing companies 1000.There's never been a more exciting time to become an Ogurian!

Founded in 2014, Ogury is a global leader in mobile brand advertising. Ogury Advertising Engine is an integrated stack of technology designed and optimised for branding campaigns on mobile. It uses safe data to deliver relevant ads in a brand safe and fraud-free environment. The 1500+ advertisers working with Ogury constantly receive superior performance and effective protection. Over the last seven years, we have expanded to over 400 employees across 16 offices.
Our team in Cologne started in January 2019 and is growing continuously since then. There's never been a more exciting time to become an Ogurian!
About the role:
You will be part of our Central European team based in the Cologne office and will report into the Head of Account Management in the region. You’ll be responsible for all daily tasks around the campaigns our clients run with us. Client satisfaction and building trusted relationships are at the heart of everything you will do, ultimately to continue to build our existing book of business. You love working and communicating with other stakeholders internationally.
Your role starts with a well worked out proposal to answer the brief you get from the Sales team. As soon as a campaign is booked - because of your brilliant proposal - you supervise and analyse the campaigns while being in touch with the client on a regular basis. You finish your campaign with the presentation to your client about the campaign performance.We are looking for someone to participate on the scale of Ogury, keen to work with international teams.What you will be doing:
  • Partner with the Sales Managers to determine a client’s campaign objectives in order to craft insights-driven RFP (Request For Proposal) responses, including pricing, targeting tactics amp; creatives.
  • Be your clients’ advocate and liaise with internal departments to ensure campaign success during every stage of the sales cycle.
  • Assist your clients in their mobile media strategies and provide them with insights, pre- and post-sales reporting and recommendations to help them understand their campaign performance and secure success.
  • In collaboration with the Sales Managers, you’ll be responsible for growing and nurturing a portfolio of customers for the central European market by understanding their goals and needs and identifying opportunities for growth to realize re-booking and up-selling.
  • Build and maintain strong, long-lasting relationships with our direct and agency clients in the DACH region and increase account retention.
  • Ensure expertise, excellence and consistency in all aspects of the clients’ campaigns.
  • Proactively identify new initiatives and tools and professionally use existing ones on a daily basis to increase client excellence, creation of best cases campaigns; best practices.
  • Troubleshooting, in collaboration with the Adops and Support teams.
  • Participate in workshops and Quarterly Business Reviews with key clients.
  • Create End of Campaigns reports with your analysis.
  • Insights Analysis for Client Recommendations.
About you:
  • You have a strong appetite for advertising, digital technologies, mobile ecosystem
  • You have experience in the marketing and/or advertising industry.
  • Previous experience in a similar role in a mobile or AdTech company/Ad Network would be advantageous, but not essential.
  • You are rigorous, detail oriented, comfortable with numbers and have strong analysis abilities amp; relational skills
  • You always want to move forward, you are proactive in your job
  • A good team player and have the willingness to go the extra mile
  • You know how to deal with priorities and keep the overview in busy situations
  • You speak German fluently and you also speak English on a business level
  • If you have knowledge of programmatic, that will be a plus!
What we can offer you:
Competitive salary with a bonus, paid quarterly.Flexible approach to working hours and location.Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental

Job Specification

Job Rewards and Benefits

Ogury

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