The ideal candidate provides friendly, attentive, and timely service to create an exceptional experience for our Guests. His/ her primary objective is to show our Guests such a marvelous time that they will want to return again. He / she is willing to achieve individual and team goals through teamwork and passion.
Reports to Head Barman.
Main responsibilities:
Competencies required
Effective communication: He / she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He / she uses and interprets non-verbal behaviors to enhance understanding.
Emotional intelligence: He / she shows the ability to be aware of, control and express ones emotions and to handle interpersonal relationships. He / she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.
Collaboration: He / she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He / she is willing to continuously develop him/ herself.
Drive results: He / she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He / she demonstrates a sense of urgency and take ownership of oneβs tasks and responsibilities.
Adaptability: He / she accepts change and participate in new programs and processes. Is willing to learn new skills and keep up to date with developments in the department. He / she deals with multiple tasks and alters behavior / priorities as changes occur and remains calm in pressurized situations.
Global perspective: He / she is curious and respectful of all cultures and looks to learn from them. He / she treats each other with respect and inclusiveness regardless of position, level or background.
Experience required:
We offer:
Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).