About Us:Alida created the world's first CXM amp; Insights Platform, for the world’s most customer-obsessed brands, to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Our unparalleled approach of coupling broad feedback with deep insights creates lasting customer relationships and builds brands that stand the test of time. At Alida we value being bold, empathetic, curious, and authentic. We also have a lot of fun!
Role Description: We are looking for an Account Executive that embodies customer-centricity, has a disciplined approach to selling, and is ready to take that next step in their career into strategic accounts. This opportunity will allow the candidate to get deep within line of business and C-level with some of the world’s most respected brands, to find opportunity and risk, enabling Alida to provide added value through upsell, cross sell and net new opportunities. You will work closely with line of business (LOB) and C-Level executives as a trusted advisor to deeply understand their unique business challenges and goals. You will consult with customers using our platform to evangelize solutions that will help them reach their business goals.Responsibilities and deliverables will include:
- Create and maintain a sales pipeline to ensure over-achievement within the designated account.
- Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Marketing, Customer Success etc.
- Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to create a strategic, long-term partnership with your customers.
- Strengthen client relationships through regular engagement and face-to-face meetings
- Organize and manage in-market events, and account specific initiatives to generate net new opportunities and interest within the account.
- Maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results.
About you:
- Proven experience of quota carrying software or technology sales and account management experience. 3 plus years experience.
- Successful history of net direct new business sales, with the ability to prove consistent delivery against revenue targets in SaaS/technology sector.
- Experience managing the sales cycle from prospect to close.
- Experience managing and closing complex sales cycles and demonstrated ownership of all aspects of account management.
- Previous Sales Methodology training (MEDDICC), Sales Navigator amp; CRM experience
- Direct experience selling community, social, CRM or customer feedback platforms is desirable.
- Bi-lingual in English and German
- University Degree
The Good Stuff:+Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry+Best-in-class benefits for you and your family+Paid vacation with extra personal days and flexible work environment+Great work life balance with a focus on employee wellness+Collaborative, heartfelt team culture and winner of Comparably’s 2020 Best Company for Diversity Award and 2020 Best Company Culture Award
We Can’t Wait to Meet You!
We couldn't do what we do without our awesome Lider's and look forward to welcoming you to our Alida family. Join us and let's make a difference together.
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
Follow us at www.alida.com and engage with us on LinkedIn, Twitter amp; Instagram.
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