The Operations amp; Community Associate ensures that the projects assigned are completed on time and in full, according to our guidelines and requirements.
COMPENSATION: fixed salary
Project duration: 8-9 months - maternity replacement - 40 hours per week (h9-18 with 1 hour break)
Location: remote
RESPONSIBILITIES
- Retain and create long term relation with Evaluators by ensuring they have the best User Experience: answer quickly and effectively to their request
- Be responsible of the timely assignment and execution of fieldwork as per the Company’s standards, specific mission/client requirements and project schedule of the Business Unit Operations team
- Ensure the quality of the field surveys, their timely collection and electronic submission
- Coordinate with and report project status to the Operations Manager
- be professional under any circumstances when representing the Company.
KNOWLEDGE AND SKILL REQUIREMENTS
You bring to this position attention and accuracy for details that you support by:
- Excellent communication skills in English, at least C2 (a second language between Italian, Spanish, German is a plus)
- Excellent organizing skills to make sure the tasks are accomplished on time
- Positive personality
- Microsoft Office skills
- At least 1-2 years of Editing / Project Management experience is a plus
KEY COMPETENCES
- Rigorous organization
- Time management
- Interpersonal skills
- Attention to details
- Customer-service orientation
- Integrity
- Reliability