Sales Assistant (M/F) - Milan
Sézane, Italy
Job Description
More than ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality, respect and service at the heart of everything we do.
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Sézane is a playground which resembles no other, your job today won't be the same as yesterday, and probably nothing like tomorrow. If that appeals to you, we can't wait to hear from you!
We are seeking the talents of Sales Assistants (M/F) to contribute to the next chapter of Sézane’s journey, the opening of Milan pop-up store is planned in April. The position is based in Milan, Italy. We are looking for temporary contracts from April to July.
Your missions will be the following :
Delivering a unique customer experience:
- Place the customer at the heart of the "Appartement " experience
- Embody the Sezane spirit and style through impeccable presentation (respect for grooming)
- Welcome your customers with generosity and empathy in order to offer them the best possible experience
- Adapt to each customer and their tastes for a personalized unique experience
- Accompany customers to discover the Sézane universe and products
- Act as an ambassador for Sézane across all channels (instore and online)
- Demonstrate curiosity and develop an in-depth knowledge of the Brand and its products
- Be proactive in proposing ways to make the customer experience memorable and unique
- Dealing with customer complaints and dissatisfaction to satisfy our customers and build loyalty
- Knowing our CSR policy to respond to customers
Guarantee the brand image:
- Know the basic rules of Sézane merchandising
- Check the labeling of products on the floor
- Participate in the implementation of the merchandising and ensure its follow-up
- Offer customers an exciting and inspiring shopping experience
- Monitor and maintain the sales level of the store
- Have a fashion culture to be able to make proposals
Ensure the smooth running of Operations:
- Apply Sezane policies, standards and procedures
- Collect and respect procedures related to operations
- Carry out specific processing (returns, exchanges, reservations)
- Ensure proper stock management
Be a team player:
- Be a team player, participate in all related tasks
- Participate in the creation of a positive and harmonious environment to create a group synergy
- Relay the brand's commitments
Requirements
You speak professional English or you are fluent in English (mandatory).
You have a first successful experience in ready-to-wear, in the hotel industry, in catering, in sales, in animation... or not yet, but you are driven by customer relations?
You have a sense of service, an excellent presentation and a strong fashion sense.
You have a team spirit, the desire to share and develop your skills in an agile and galvanizing environment.
You don't like to be bored because you are full of energy?
If this role and Sézane speaks to you, apply now !