Account Executive - Coalmarch
WorkWave, Italy

Love building relationships? Coalmarch by WorkWave is seeking an Account Executive to join our small but mighty team based in Raleigh, NC.
Here at Coalmarch by WorkWave, you will work with a passionate, energetic, creative, supportive, hard-working team that’s always willing to go above and beyond to help each other succeed. You’ll think ahead of the curve to find better solutions for our clients and our company while furthering your skills and abilities. Although we started small, we are fierce in our work ethic, and by joining our company, you’ll become a part of something bigger.
We are looking for candidates who enjoy communicating with clients, learning the ins and outs of their business, and building authentic relationships. You’re passionate about closing the gap between a client’s goals and the results we deliver, and know how to bring out the best in our team to make sure our clients win.
WHAT YOU'LL DO:

• At the highest level, you’ll be responsible for taking the overall marketing strategy from conception to completion and building relationships with our small business clients in the home service industry.

• You are the voice of our clients, managing their ongoing performance and championing efforts to surpass their goals.

• Manage the successful and ongoing execution of client projects, coordinating the completion of tasks by the design, development, SEO, and PPC marketing teams.

• Manage expectations and maintain open lines of communication with our small business clients to improve satisfaction and retention.

• Identify and implement client opportunities when it comes to additional products and services provided by WorkWave.

• You’ll be responsible for positively contributing to our company culture! Our culture is what feeds our success, and we’re looking for those that are team players.

WHAT YOU'LL BRING:

• 2-3 years of full-time professional experience in an account strategist, project management, or customer service/client-facing role.

• Foundational knowledge of core account management and client communication tactics.

• Digital marketing experience is preferred but not required.

• Client-facing agency experience is preferred but not required.

• Experience prioritizing and juggling several projects at once in a fast-paced environment.

• Experience working in a collaborative, productive team setting.

• Strong verbal and written communication skills with the willingness to have difficult conversations when necessary.

• Strong organizational and time management skills.

• Exemplary personal accountability and motivation.

• Bonus points if you have experience with project management tools like Basecamp and marketing tools like Google Analytics.

Currently not accepting candidates located in NY for this position.
A GLOBAL COMPANY WITH A LOCAL PRESENCE:• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.
•WORKING REMOTE?Great! Our teams are well versed at working collaboratively in a fully virtual environment. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.RELAX, WE'VE GOT YOU COVERED:• Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company matchAND BEYOND...• Tuition reimbursement• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• 24/7 access to virtual medical care with Teladoc• Floating time off for holidays and/or your birthday• Quarterly awards based on peer nominations• Regional discounts and perks• Opportunities to participate in charitable events and give back to the communityGROW WITH US:• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to ap