Assistant Events Manager
Belmond, Italy
Job Description
The ideal candidate is passionate for the hospitality business. He / she is responsible to support the Events Manager for giving to all guest an unique service.
Reports to Events Manager.
Main duties amp; responsibilities:
· Manage all the correspondence and phone call with guests according to our high standards and procedures;
· Securing and booking requested services and wedding options;
· Support the Events Manager about other tasks regarding to the organization of the events.
· Collaborate with the Events Manager to produce detailed proposals for events and liaising with Guests to ascertain their precise event requirements;
· Collaborate with the Events Manager for a constant update of entertainment opportunities within the area, in order to differentiate each event and satisfy high Guests’ expectation;
· Handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly, and making sure that all the events within the hotel meet the hotel's level of quality standards;
· Collaborate with the Events Manager in the operational aspects of the events
· Compliance with health and safety regulations.
Requirements
Competencies and skills required:
· Effective communication: he/she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He/she uses and interprets non-verbal behaviours to enhance understanding.
· Emotional intelligence: he/she shows the ability to be aware of, control and express ones emotions and to handle interpersonal relationships. He/she uses emotional skills to anticipate needs and solve problems. Have good social skills and interact with people at all levels of the business.
· Collaboration: he/she has a positive influence, provides assistance and shares information whilst showing respect.
· Adaptability: he/she demonstrates a forward thinking ability, whilst anticipating the implications and consequences of new information. He/she efficiently prioritises and handles multiple demands and tasks. Ability to work in a multi-task environment and under pressure.
· Fluency in English.
· At least 1 year of carrier experience in hotel or in travel/tourism business. Previous experiences in a wedding organizer agency are a plus
Benefits
We offer:
- Seasonal Labor contract according to C.C.N.L. Settore Turismo
- Complimentary nights worldwide as per Belmond Discovering policy
- Employee discounts and Friends and Family rates across Belmond worldwide as per Belmond Discovering policy
- Learning amp; development activities
- Career opportunities within Belmond
- Complimentary meals on duty
- Uniforms dry cleaning
- Lodging and residence cleaning for non residents
About Belmond
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.