Head of Ancillaries (Non-Accommodation Supply)
RateHawk, Italy

Requirements

Responsibilities:

People Management and Leadership:

• Lead and inspire your team, setting clear goals, providing guidance, and promoting professional growth among team members.
• Foster effective communication and collaboration between the Supply and Product teams.
• Work with the Demand team to understand our internal needs.
• Advocate for your perspective while maintaining a positive and optimistic leadership approach, instilling a proactive problem-solving mindset.
• Nurture strong relationships with team members, stakeholders, and management to bridge communication gaps.

Strategy Development:

• Devise a comprehensive strategy for ancillaries development, aligning with our company's vision.
• Formulate compelling business cases that forecast strategic initiatives' financial impact.
• Develop a concrete and actionable plan that positions us for effective competition in the market. This includes a meticulous clarification of what "competitive" signifies across each business line where we provide non-accommodation services.
• Develop strategies that diversify our suppliers mix, ensuring resilience against changing preferences.
• Lead the charge in Revenue Growth by conceptualizing and executing strategies that leverage upselling, cross-selling, and the promotion of non-accommodation services to our existing customer base.

Analytics and Data-Driven Insights:

• Collaborate with analytics teams to create tools and build reports.
• Identify strengths and weaknesses of our non-accommodation supply.
• Establish effective processes for comparing new and existing suppliers.
• Utilize data-driven insights to monitor performance, refine strategies, and make informed decisions.

Market Research and Trend Awareness:

• Conduct aggregated market research, becoming a subject matter expert on industry trends.
• Stay updated on industry developments, ensuring your insights inform our strategic direction.

Team Management and Supplier Relations:

• Develop processes for meeting and launching new Third-Party Providers (TPPs): oversee initial meetings, negotiations, legal considerations, seamless integration, and other internal processes.
• Systematize the procedure of supplier selection and account management, ensuring a streamlined and efficient approach.
• Identify, secure, and launch a relevant blend of TPPs across Air, Railway, Transfers, and other non-accommodation services to address existing and potential demands of Emerging Travel Group (ETG).
• Exercise prudent control over inventory diversification to mitigate over-reliance on a few suppliers, thus minimizing both dependency and financial risks.
• Cultivate and nurture trustworthy and reliable relationships with suppliers, fostering a collaborative and mutually beneficial partnership.
• Pioneer the development and implementation of processes that seamlessly integrate new suppliers into the company's operational framework. This will involve preparing specifications for the operations team, overseeing project management aspects, and facilitating the creation of new product features when necessary.
• Provide leadership and guid

Job Rewards and Benefits