As a member of the Sales Team in Viva Wallet, you will be providing a first-class face-to-face service in the field, aligned to customer needs and acting as a trusted partner in the defined geographical region. You could be based in any part of Eastern Lombardy and enhance our client-base from there.
Working as part of a small, well trained and fully supported international team of sales executives, enabled with cutting edge sales CRM technology and in-depth management team knowledge of field sales, selling highly competitive and innovative top-end products and services in the financial sector and meet achievable, realistic targets, you will have the opportunity to become a part of this fast-growing, PE-backed, highly ambitious financial products and services group that offers a stable, far-reaching career path in an inclusive teamwork-based progress environment.
Who We Are
Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include tap-on-phone Viva Wallet POS app turning any Android mobile to a card terminal, and Smart Checkout payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.
What you will do
- Follow up on scheduled appointments and evaluating Contact Centre existing data and information about the prospect, build rapport and business relationship by visiting and in person validating the prospect current needs in relation to Viva Wallet offerings. Always strive to maximize reach by getting referrals from existing client base;
- Make a positive and compelling presentation of the products/ services driven by your in depth understanding of the market and the product / services features / advantages for the specific prospect;
- Close by selling the group products / services;
- Schedule to deliver and install the card terminal in the client premises;
- Enter and update customer data / other useful information in the CRM system;
- Provide feedback on contact center appointments quality;
- Be eager to discuss and resolve issues with your area manager in order to achieve top sales results;
- Undertake all relevant training and refresh training as relevant to your role;
- Promote a team spirit and be able to learn from your colleagues;
- Ensure permanent presence on the market and positive image of the offers of Viva Wallet;
- Represent a first contact point between the client and the internal departments for assigned clientele;
- Retain as many customers as possible by preventing migration to competition.
Requirements
- Minimum 2 years of expertise in B2B field sales;
- Deep understanding of the retail, hospitality, freelancers and, in general, Card terminals users, market;
- Understanding of financial products / services features and advantages;
- Experience in working with Customer Relationship Management (CRM) systems;
- Outstanding negotiation / sales skills with proven closing ability;
- Strong organizational and diary management skills;
- Resiliency and the ability to handle objections;
- The motivation to succeed, both personally and financially;
- At least a bachelor's degree;
- Computer literacy (MS Office);
- Full, clean driving license;
- Excellent user of Italian amp; English.
Desirable
- Previous sales experience in the Payment Services or Cards Terminals industry;
- The ability to understand, demonstrate and communicate web-based software products;
- The ability to deal with a diverse client base.
What We Offer
- A competitive salary (based upon your super skills and experience);
- A full-time indefinite contract;
- Annual bonus scheme up to 10 salaries;
- Relevant and refresh training related to your role;
- Opportunity for a rapid career development;
- Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment;
- Freedom to create you own network and the possibility to expand your horizons;
- Opportunity to work in an international fintech company with a large cultural diversity;
- Acquirement of excellent knowledge in the payment and banking industry.